No mask. No rent.
We all play a role in helping keep each other safe. That’s why as part of our dock-to-dock Safety Standard, Users and Captains are required to wear a face cover or mask.
Dock-to-dock safety rules
Ufloat safety standard
We want you to feel safe renting with ufloat as our destinations start moving again. That is why we are introducing the dock-to-dock Safety Standard. Encouraging shared responsibility, and including guidance from health experts, these new measures are designed to help protect the health and safety of everyone who uses our platform.
Health and safety supplies
Ufloat distributes or reimburses Captains Members "safety kits" containing masks and disinfectan for cleaning the boats and gears.
Mask, checked 👍👍👍
It is mandatory that both Captains and Users to wear their masks at all time.
Sail with confidence
You deserve to be able to go wherever the opportunity is. Get there with support on the destination and technology that helps protect you and those around you.
Emergency assistance button
Ufloat's customer service executives are available to respond to any type of problem or incident that may happen to you, within service hours.
GPS tranking
When the Captain's app is in active mode, the boat will be displayed on the map. Our monitoring team tracks each of the active trips from start to finish. So an investigation can be done in case of an incident or problem.
2-way ratings
For ufloat your comments are the trigger so that your experience is always the best. All trips are monitored by our team and if necessary ufloat can choose not to provide services to Users who do not meet our quality standards.
Verification through Facebook and Google
We implement technological tools for Users to verify their account through Facebook and Google and make their registration process easier and safer.